Best Western Cliff Head Hotel - St Austell

ex. Best Western

Carlyon Baysea Road, , St Austell, United Kingdom, PL25 3RBshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  217 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

Best Western Cliff Head is a charming 3-star hotel set 25 km from Newquay Zoo and 8 km from The Lost Gardens of Heligan. Best Western Cliff Head Hotel was opened in 1938 and offers beautiful rooms.

Offering a spectacular setting in St Austell near a port, Best Western Cliff Head Hotel overlooks South Coast and Cornish Coast. The property is set within 4 km distance from the city center.

The vicinity of a cove and a valley as well as quick access to a zoo and vineyards set the hotel apart.

Newquay Cornwall airport is situated within a 30-minute drive from Best Western Cliff Head Hotel.

Rooms

Best Western Cliff Head Hotel provides accommodation in 58 guestrooms fitted with free Wi-Fi, climate control, flat-screen TV, a work desk and a DVD player. Rooms come with the garden view. They also comprise private bathrooms appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The lounge bar serves tea and coffee. The hotel is about 10 minutes’ walk from Austell's serving English dishes.

Services

There are such business facilities as a business centre and a meeting room on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   58.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking
Luggage storage
24-hour services

24-hour reception

Spa and relaxation

Sauna

Air conditioning

Spa & Leisure

  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Location
  • Nearby
  • City landmarks
Pinetum GardensPinetum Gardens2500 ftCuddra
KidzworldKidzworld2900 ftStadium Retail Park, St Austell
The Shipwreck & Heritage CentreThe Shipwreck & Heritage Centre4100 ftQuay Road, St Austell
Charlestown Shipwreck & Heritage CentreCharlestown Shipwreck & Heritage Centre4100 ftQuay Road
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Bethel Social ClubBethel Social Club1.1 mi
Golden Penny Amusement CentreGolden Penny Amusement Centre2.2 mi
Riverboat Amusements LtdRiverboat Amusements Ltd2.3 mi
white river place cinemawhite river place cinema2.4 mi
Ozzell BowlOzzell Bowl2.4 mi
Ben's Play WorldBen's Play World2.4 mi
Eden ProjectEden Project1.6 mi
woodmill farmwoodmill farm2.2 mi
St Austell BrewerySt Austell Brewery2.1 mi
Mid-Cornwall Galleries Mid-Cornwall Galleries 5300 ftSt Blazey Gate
Porthpean BeachPorthpean Beach1.4 miPorthpean Beach Rd, St Austell
Tregrehan GardenTregrehan Garden1.5 miTregrehan House
Marsh Villa GardensMarsh Villa Gardens1.9 miMarsh Villa St. Andrews Road
St Austell BrewerySt Austell Brewery2.2 mi63 Trevarthian Road
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Getting around
Airports
Plymouth (PLH)28.7 mi
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Reviews
7.4
Very goodBased on  217  reviews
  • 7.0
    Very good

    Food service at breakfast was not good.

  • 9.6
    Exceptional

    the views of coast are great, the staff and food were both very good. I am travelling from australia and this was a more luxurious hotel for me and I did enjoy that! The young staff members were lovely and people very friendly. This is appreciated when one is travellihng alone.

    No lift which does make it hard with luggage.

  • 10.0
    Exceptional

    Faultess. Room spotless, staff very helpful, food excellent. Will recommend and certainly use in the future.

  • 6.6
    Good

    Good location, lovely setting, close to the beach and Charlestown, a beautiful old fishing village. Choose the hotel as it was very near to teh Eden Project

    Room 45 has a very ill fitted door, which rattled all night so I didn't get much sleep.

  • 7.4
    Very good

    The Hotel was very Clean and staff very wellcoming

    I have stayed in 4 Hotels in Devon and Cornwall in the past 6 Weeks on Business , My wife as also been stayed with Me I left a completed Questionnaire in my Hotel at the Cliff head which complained about the meal we had there. We had baked Cod which was dreadfull it was overcooked and mostly Skin it was placed on some potato wedges which was soggy and not very nice , without a doubt this meal was one of the worst meals my wife and I have had ,to call it a- la -Carte really was not correct ???? We have stayed in Best Western Hotels in the past few years and they were Ok The Both of us were very dissapointed, Regards James Hughes

  • 9.2
    Superb

    Good price, included breakfast. All up cheaper than Travel inn/Lodge and had 'life' which lodges don't have. Helpful staff. quiet location and plenty of parking.

    Could have been more choice at breakfast. Didn't seem to be much for veggies or continental breakfast types (didn't bother me but might bother them), may be consequence of catering for coach parties as well as public.

  • 10.0
    Exceptional

    The overall comfort and convenience were the most satisfactory aspects. Nothing was particularly outstanding but everything was above average

  • 10.0
    Exceptional

    An amazing stay for 3 nights. Thank you very much to all the Staff at the Hotel who made our stay memorable. We will come back again and again.

    Choice menu at the restaurant should have been a little larger.

  • 4.6
    Guest rating

    It's location in relationship with the Edne Project is the only good thing about this hotel.

    The bedroom had no window only a rooflight. The sauna and changing rooms for the pool were closed, the pool remained covered during our stay. The sheets were stained. The shower had very poor pressure and could only achieve a heat which was 'luke warm'.

  • 7.4
    Very good

    Excellent reception staff and comfortable bed

    Buffet breakfast on Sundays could be warmer

  • 9.2
    Superb

    We had 2 meals in the restaurant and they were superb. Also the pool was great as very few places in the U.k appear to have pools. Also I must mention the desk staff -they were incredibly helpful and knowledgeable and nothing was a problem.

    Our only problem was it's location as we didn't have a car and was relying on public transport. This wasn't a problem on saturday but on Sunday there was no bus service at all-i guess most people would be driving so this wouldn't be a problem for most.

  • 6.6
    Good

    Room was fit for purpose

    Staff rather surly Restaurant menu ok but not great Waitress serving the wine, didn't open the bottle, thought it was a screw top, it wasn't. Took it away to open it. Didn't offer to pour some for tasting.

  • 10.0
    Exceptional

    Excellent location and great service and outstanding value.

  • 5.4
    Guest rating

    Breakfast was very good

    Room 44 water running down curtains bathroom extremely small to many glass shelves nearly had to back out of bathroom to wipe my bum. Television hopeless to small and sound very bad. Room would be ok for two dwarves. Pool was not open sad hotel but the staff are first class

  • 7.0
    Very good

    The hotel has a very good situation near to the sea - we had seaview rooms. Clean & well kept - big parking lot - just a pity that the weather was so typically english.

    Dining room staff not the most efficient.

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Highlights
7
Very goodBased on  217 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Plymouth (PLH)28.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
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Rooms and Guests
2Guests1room
Cities nearby